Where can we deliver the package to?

We can ship to most countries in the world, it is worldwide supply ,ship from China .

What shipping methods are offered, and what are the respective shipping times?

We priority ship by the air express (DHL/Fedex/UPS/EMS ), it is fast and reliable , but for some area and address , we also use special air express or register post airmail

The Shipping Time ?

Usually DHL /Fedex/ UPS air express shipping , 3- 9 days door to door ,other air shipping 5-12 days door to door .the register post airmail 10-25 days door to door.

What is the shipping cost?

All Order Over $500 free shipping, if not, DHL/Fedex/UPS $30 , special air shipping $20 , register post airmail free shipping .

About import / customs tax

Taxes may apply for imported goods/services and is regulated by the country law. CameraRock is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country.

I ordered more than one item. Will they all be delivered at the same time?

Yes, usually they will be packed and ship together .

What is the Warranty ?

All the products offer a 1 year (12month) warranty from the date that order delivered. free repair or replacement.

Not Covered Under Warranty:

1：Products without sufficient proof of purchase

2：Lost or stolen products

3：Items that have expired their warranty period

4：Non quality-related issues (after 30 days of purchase)

5：Repairs through 3rd parties

6：Damage from outside sources

7：Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)

What is the return policy?

If the items that you received was damaged or the items have some problem / defect, pls contact us for return .

If the items is no any problem, you do not need it, you want to return , this is no prpblem .should keep products and package well , return should do within 7 days after receive the items .