Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Frequently Asked Questions
What about your company
Professional supplier for the thermal imaging camera, thermal security camera,PTZ camera, and camera module ,we are focus on kinds of camera and sensors, we are your one stop camera solution provider .
How about the products quality Control
All the camera sensor product are tested 3 times during the whole production process , the material quality inspection, manufacturing production line inspection,finished product testing , ensure product quality
How about the warranty
For all products we offer 1 years warranty , free repair or replace a new one .
How to order
If any questions or need assistance to place an order, please contact our customer support team via email, phone, or through the contact form on our website, we will get back you soon.
How about the Tech Support
We offer tech support for products tech questions or solution consultation,you can contact us via email or phone or schedule a video conference with our tech support engineers.
After-sales Guarantee
We solemnly promise that products ordered from us are eligible for standard after-sales services, including warranty, returns and exchanges and original factory repairs with the presentation of sales certificates.
How to make wholesale /bulk order
Wholesale bulk order is welcome, if you want to make an order for wholesale, just freely to send us an email,we will offer the discount price .
The order lead time
Usually , we will ship the order within 3-7 days, pls give us some time to handle your order .
Shipping way and shiping time
We ship to worldwide , for some country regions, please contact us for double confirmed.
Usually, we highly recommend the DHL/UPS/Fedex/ and other air express, for some country /region/city, we may use some special airline for a convenient customs clearance .
all shipping are door to door .
If you have some special shipping require, pls contact us via email before place an order .
For most countries, the DHL/UPS/Fedex / air express will take 3-7 days , for some countries, for the custom clearance it maybe longer .
If shipped by the special airline way, it will take 5-12 days.
How to tracking my order
After your order is shipped, we will send an email to you for the tracking No, you can tracking them in the shipping website or our website : tracking order link as below ;
Thermal Imager Camera
Other Sensor Camera
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